Patient Hub

Our Patient Hub is here to support you at every step of your healthcare journey. Find all the information you need to prepare for, experience and follow up after your care.

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New to The London Clinic?

Everything you need to know about starting your care with us

Proud to be rated ‘Excellent’ by our patients and peers

Excellence isn’t just our standard — it’s our promise to every patient.

Quality standards at The London Clinic

Quality standards at The London Clinic

Our reputation has been built on both the exceptional levels of our medical expertise and devotion to our patients’ comfort and wellbeing for over 90 years.

““Excellence isn’t just our standard — it’s our promise to every patient.””

Jonathan Coad

Patient Services & Strategic Programmes Director

Our promise to you

We work together as one to provide a more complete kind of care, in the heart of London.

92%

Patient satisfaction

World class Rapid Diagnostics Centre at The London Clinic

How to pay

Understand your payment options and what’s included in your treatment.

Paying for your treatment yourself gives you fast, direct access to world-class consultants and care – without the need for private medical insurance or a GP referral.

Self pay at The London Clinic includes:

  • Appointments often available within 48 hours
  • Clear hospital pricing with no hidden fees
  • Access to over 600 expert consultants
  • Fixed-price packages where available
  • Finance options to help spread the cost

We work with all major UK private medical insurers and many international providers. If you’re insured, we’ll help make the process as straightforward as possible.

Using your insurance:

  • GP referral may be required by your insurer
  • Pre-authorisation needed before treatment
  • Policies vary - check what’s covered to avoid shortfalls
  • Consultant fees are billed separately

Where possible, we offer fixed-price packages to give you clarity and peace of mind about your hospital costs.

What’s included:

  • Hospital stay, nursing care and meals
  • Tests, scans and physio during your stay
  • Take-home medication (up to 5 days)
  • Post-operative follow-up appointments
  • Extended stay or ITU if clinically required

What's not included

  • Initial consultation and any tests done during it
  • Consultant and anaesthetist fees (quoted separately)
  • Physio or therapy before or after your stay
  • Diagnostics before admission (unless agreed in your plan)
  • Specialist medication beyond 5 days
  • Ambulance transport or bespoke prosthetics

We welcome patients from all over the world and provide personalised support throughout your treatment journey.

How our international team can help:

  • Matching you with the right consultant
  • Translating medical reports if needed
  • Managing appointments and admissions
  • Support with payments and insurance
  • Interpreter services during your care

We’ve partnered with Chrysalis Finance to help you spread the cost of your treatment.

Finance options available:

  • 0% interest over 12 months
  • Longer plans available (2–5 years, subject to approval)
  • Quick eligibility checks
  • UK patients only
  • Please note: Cancer treatments and transplants are not covered.

If you need to pay all or part of your bill, you can do so quickly and securely using our online payment portal.

Paying online allows you to:

  • Make full or partial payments at any time
  • Use all major debit and credit cards (including Amex)
  • Receive instant payment confirmation
  • View and manage invoices securely
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Join a world-class team transforming patient care

We offer a supportive, forward-thinking environment for consultants, healthcare professionals, and clinical staff to thrive. Whether you’re newly qualified, looking to expand your private practice, or relocating internationally — we’d love to hear from you.

Booking an appointment Preparing for TreatmentTravel & Our Locations
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Our Locations

The London Clinic is situated in Harley Street, the heart of London’s medical district. Our services are provided across seven buildings and you can find specific location details and directions below.

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Contact Details

We aim to address all enquiries within 48 hours. Our contact teams are available Monday-Friday, 8.30am to 6pm, ready to assist with any concerns or questions you may have. If you need to speak to us more urgently, call us directly on +44 (0)20 4527 2457.

Main hospital: 20 Devonshire Place, London W1G 6BW

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Share Your Feedback

At The London Clinic, we are dedicated to providing the highest quality care and an exceptional patient experience. We value your feedback—whether it’s a compliment, suggestion, or concern—as it helps us continually improve our services.

How to Provide Feedback

Email: feedback@thelondonclinic.co.uk
Call our Patient Relationship Manager on: 0207 535 5500

Still have questions?

Speak to our Self Pay team

It’s the fastest way to book your consultation and get started with treatment.

FAQs

Get answers to questions you may have about accessing world-class treatment at The London Clinic.

Contact our self-pay team and one of our advisers will answer any questions you have and can book an initial appointment for you.

Contact us

You can see a consultant without a referral by contacting us directly. You do not need a referral from your GP to see a consultant.

However, you’ll need a referral from a medical doctor to have any diagnostics tests, such as blood tests, or scans. This doctor can be your GP or consultant.

All the results from your tests and scans will be sent to your referring doctor.

At The London Clinic, we have a first-class private GP service that’s available every weekday.

If you see one of our GPs and they think you need a test or scan, they can quickly refer you to The London Clinic for this, often on the same day.

Our helpful self-pay team is here to help you. They can discuss your circumstances and help you understand all your options.

Contact us

With our ‘Find an expert’ search tool, you can enter a range of search terms to help you find the right consultant for your needs.

Some consultants may request a GP referral. You can find out whether your consultant needs a GP referral by contacting our enquiries team.

Alternatively, you can contact the team and tell them about your situation and needs. They can then recommend one of our leading consultants to you and book an appointment with them.

Our all-inclusive packages cover all the following for one fixed price:

  • Pre-operative assessment
  • Professional fees, including consultant fees
  • Hospital fees, including standard nursing, accommodation and patient meals
  • Planned tests, assessments, treatments, drugs and dressings
  • Any dietetic assessment requested by your consultant
  • The price of any standard prosthesis (artificial body part)
  • Planned x-rays, scans and physiotherapy you require during your stay in hospital
  • Take-home medication your consultant advises you to take or prescribes (for up to five days following your discharge)
  • Walking or personal aids such as crutches, sticks or reachers
  • One post-operative consultation with your consultant

Important: Please read our patient terms and conditions for further information about what is included and excluded from our all-inclusive packages.

If your treatment or procedure is covered by an all-inclusive package, you’ll only have to pay one fixed price, subject to your eligibility.

If your procedure is not covered by an all-inclusive package, we’ll send you an easy-to-follow quotation following your initial appointment with a consultant.

Alternatively, you can contact our self-pay team to find out general information about the prices of treatments and procedures.

Contact us

Our all-inclusive packages are available to UK residents. Your eligibility for one will depend on your previous medical history and your current general health.

Your consultant will discuss your all-inclusive options with you after they’ve discussed your best course of treatment with you.

Full payment for your treatment is required in advance. Our team will call you a couple of days before you’re due to be admitted to hospital to discuss your preferred method of payment.

Your options are:

  • Payment over the phone by debit or credit card
  • Bank transfer
  • Personal cheque – we must receive your cheque at least 10 working days before your appointment
Pay online

We can provide itemised quotes and statements to people who are not covered by one of our all-inclusive packages, which you could then pass on to an insurance provider.

But we can’t do this for people covered by an all-inclusive package.

As a result, we don’t offer our all-inclusive packages to people whose treatment is being paid for by an insurance provider or a sponsor, such as a government embassy or company.

This is because most insurers and sponsors require itemised quotes and statements.

We’ve teamed up with Chrysalis Finance to offer you funding options that allow you to spread the cost of your treatment.

If you choose to pay for your treatment at The London Clinic over 12 months, you can make use of a great 0% interest option and pay nothing extra.

Or you can choose to pay over two to five years and pay interest at an annual percentage rate of 14.9% APR.

Please use the online calculator provided by Chrysalis Finance to see what finance options are available to you.

We also accept payment by all major debit and credit cards and bank transfer.

We can often arrange an initial appointment within 24 to 48 hours. We’ll aim to make this appointment at a day and time that suits you.

Here are the details of all our locations.

You can travel to us by car (view our parking information if you need it), but we recommend you use a taxi, public transport or ask someone to drop you off.

Car parking

The London Clinic is located in an area with parking meters, and there are a number of public car parks nearby.

Public transport

The London Clinic is walking distance from three London Underground Tube stations. There are bus stops nearby and London overground train stations too.

London Underground Tube stations Baker Street – on the Bakerloo, Circle, Hammersmith and City, Jubilee and Metropolitan lines.

Regent’s Park – on the Bakerloo line.

Great Portland Street – on the Circle, Hammersmith and City, and Metropolitan lines.

Buses Numbers 18, 27, 30, 205, 453 and N18 all stop at the bus stop on Marylebone Road next to The London Clinic.

Overground train stations

London Bridge station – from here take the Jubilee underground line to Baker Street.

Waterloo station – from here take the Bakerloo underground line to Regent’s Park.

King’s Cross and St Pancras stations – from here take the Hammersmith and City, Circle or Metropolitan underground lines to Great Portland Street.

Euston station – The London Clinic is a 20-minute walk from Euston station. Alternatively, you can walk two minutes from Euston station to Euston Square underground station and take the Hammersmith and City, Circle or Metropolitan lines to Great Portland Street.

Paddington Station – from here take the Bakerloo underground line to Regent’s Park.

Airports

Heathrow Airport – take the Heathrow Express rail link to Paddington station. Then change onto the Bakerloo underground line to Regent’s Park.

Gatwick Airport – take the Gatwick Express rail link to Victoria station. Change onto the Victoria underground line to Oxford Circus. At Oxford Circus, change onto the Bakerloo line to Regent’s Park.